Matthew Ellam
Matthew is the Digital Serving Lead at TSB bank shaping the User experience across mobile and web and exploring how AI can deliver quicker
He specialises in
Currently
Outside of design, Matthew
Qualifications
Leeds Metropolitan University
BA (Hons) Economics for business
June 2010
General Assembly
User Experience Design
Feb 2021
Leeds Metropolitain University
BA (Hons) Economics for business
June 2010
EXPERIENCE
Digital Servicing & AI Lead
TSB Bank
Sep 24 - Present
Digital Design Lead
TSB Bank
Sep 21 - 24
UX Designer
TSB Bank
Sep 20-21
Product Owner (mobile app)
TSB Bank
June 19 - Sep 20
Product Strategy Manager
TSB Bank
June 19 - Sep 20
DESIGN SKILLS
Design tool (Figma (Design & Prototyping)
Sketch
Userzoom
Zeplinx
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MANAGERIAL SKILLS
Managed varies design roles (UX, Accessibility, Service Design, UI)
Continuous development
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Member of the Interaction design foundation, taking regular courses. The most recent have covered topics like
AI for designers
Accessibility designing for all
Mobile UI design
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I enjoy listening to a range of podcasts covering topics like design, accessibility, fin tech and human behaviour.
Some of my current favourites are:
Design better (Invision)
Access all (BBC)
Fin tech insider
Money box
Freakonomics Radio
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I aim to read a book a month covering a range of topics from design, behavioural economics and psychology.
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Virtually attend/follow key industry events from Apple, Google and Figma config
Regularly check the most popular apps and websites, download and use them
Swop between Android and iOS devices to see the latest operating systems
Follow key influences on social media
Qulaifications
Certified SAFe 6 Agilist, Safe Studio
September 2023
User experience design, General Assembly
February 2021
Certificate in Mortgage Advice and Practice (up to level 3), Institute of Finance
February 2014
BA (HONS) Economics for Business, Leeds Metropolitan University
September 2006 — September 2009
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When I’m not designing
I’ve been a keen cyclist since I was 5 and over the past few years entering events like riding a stage of the tour de France, a 5 day race across the dolomites and riding 300 miles in a day from Manchester to London.
Alternatively I’ll be at home resting with my wife and cat.
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Contact